Life at OPS
By Sherri Berghoff, MBA, RCA · Owner & CEO
Published August 19, 2026
Last updated August 19, 2026
If you searched "Brookdale South Bend" or "Brookdale Bloomington" and landed here, you found the right place. Those buildings still exist. They have new names and a new owner, and since I'm the owner, I'll tell you the story straight.
Brookdale's community on South Bend Avenue is now Commons at Juday Creek. Brookdale's community on South Sare Road in Bloomington is now Commons at Jackson Creek. Same addresses, same buildings. They're now owned and operated by OPS Living, the Indiana company I founded with my business partner. We're both licensed administrators, we're based here, and these are two of our six communities across the state.
Brookdale is the largest senior living operator in the country, and national scale is a genuine skill. It's just a different skill from running one building well in one town. Our whole company is built on the second skill. We specialize in taking over communities and rebuilding them around the fundamentals: keep good staff, know every resident, publish honest prices, fix what's broken before anyone has to ask twice.
I spent seventeen years in senior living before founding OPS, including opening nine buildings as a VP of operations for other companies. The pattern I saw over and over: buildings don't fail because of the real estate. They rise or fall on whether the people running them stay, and whether anyone above them is paying attention. So we built a company where the owners are the ones paying attention.
The things families feel. Staffing stability came first, because turnover is the root system of every other problem in senior care. We're Great Place to Work certified for 2025 and 2026, with 76% of our employees rating OPS a great place to work against a 57% national average, and that statistic lives in the dining room and the med cart, not on a plaque.
Pricing went public. Commons at Jackson Creek starts at $3,110 a month, Commons at Juday Creek at $3,900, both below their local market averages, both published on our website.
And accountability got shorter. When something needs fixing at one of our communities, the escalation path is a phone call to an owner who knows the building, not a ticket into a national queue.
Residents' homes are residents' homes. Transitions like this are handled carefully precisely because moving is hard on the people who live there, and continuity of daily life is the entire point of doing it well. Many of the staff families knew stayed, which is exactly what we hoped for. Good caregivers don't need replacing. They need supporting.
Maybe you toured one of these buildings years ago, or had a parent there, or a neighbor recommended "the Brookdale on South Bend Avenue." Come see what it is now. Tour Commons at Juday Creek or Commons at Jackson Creek, ask the staff how long they've been there, and read each building's own Google reviews. The names changed. The measure of the place is the same as it ever was: walk in and see how it feels.
About the author
Owner & CEO
Sherri has spent more than 17 years in senior living and opened nine buildings as a VP of Operations before founding OPS Living. She led sales organizations to $42M in annual revenue, then decided she would rather own buildings than report on them. She runs OPS the way she would want her own mother's community run.
More from Sherri Berghoff →Walk the halls, meet the team on shift, and eat lunch with the residents. That tells you more than any article can.
Life at OPS
Senior care turnover routinely tops 50% a year. 76% of our employees rate OPS a great place to work. The owner explains what that gap is worth to residents.
Sherri Berghoff, MBA, RCA · August 19, 2026