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Moving a parent into assisted living: the two-week checklist

By Sherri Berghoff, MBA, RCA · Owner & CEO

Published August 19, 2026

Clinically and operationally reviewed by Angela Otis, RCA · August 19, 2026

Last updated August 19, 2026

The decision took months. The move takes two weeks, and it goes better with a plan, because moving day emotions are heavy enough without logistics failing on top of them.

This is the checklist we walk our own families through. It works for a move into any community, not just ours.

Two weeks out

Lock the paperwork. Residency agreement signed, assessment done, move-in date on the calendar. Ask the community for its own move-in packet and required documents list: typically a physician's statement, medication list, insurance cards, and power of attorney documents if they exist. Chasing a notary on day three is a rite of passage you can skip.

Do the medication handoff properly. Get a current medication list from the doctor, not from the pill drawer, and deliver it to the community's nurse before move-in day. Bring medications in original pharmacy containers. This single step prevents the most common and most dangerous week-one problem.

Plan the apartment on paper. Get the floor plan with dimensions and decide what furniture comes. The goal is her real furniture in a layout that's safe: clear walking paths, no throw rugs, the recliner she actually sits in, the photo wall. Familiarity is the whole strategy. A new apartment full of new furniture is a hotel; her own bedside table makes it hers.

One week out

Handle the address changes. Mail forwarding through USPS, then Social Security, the bank, Medicare and any supplemental insurance, and the pharmacy transfer if she's switching. Fifteen minutes each, brutal if discovered late.

Label things. Clothing, glasses cases, chargers. Communities do laundry at scale, and labels are how sweaters come home.

Brief the community on the person, not just the patient. Write one page: what she likes to be called, coffee order, morning routine, favorite topics, the granddaughter's name she'll mention, what soothes her when she's anxious. Hand it to the executive director. Good communities devour this page. It's a week of relationship-building on one sheet.

Decide the moving-day cast. Two or three people, no more. A crowd raises the emotional temperature, and this day runs best calm and boring.

Moving day

Move the furniture in the morning, before she arrives, so she walks into a made bed and hung pictures rather than boxes. Arrive early afternoon. Stay for one activity or one meal, then, and this is the hard instruction, leave before dinner. Long goodbyes on day one make the transition about your departure instead of her arrival. Staff take it from there. It's what they do.

The first two weeks after

Expect a dip. Days three through ten are commonly the hardest, homesickness peaks, and "I want to go home" may make an appearance. This is normal, it's temporary in the strong majority of cases, and the community has seen it hundreds of times. Call the staff for reports instead of relying on her account alone; both are true, but one has perspective.

Visit, but let the community's rhythm work. Many communities suggest lighter visiting in the first week or two so residents attach to their new routine and neighbors. Ask your community's guidance and then actually follow it, which is harder than it sounds.

Then watch for the turn. It shows up as a name: a tablemate, an aide, a euchre rival. The day she tells you something that happened that you weren't there for, the move has worked.

Ask any community you're touring for their version of this checklist. If they don't have one, you just learned something about how many moves they've thought carefully about.

About the author

Sherri Berghoff, MBA, RCA

Owner & CEO

Sherri has spent more than 17 years in senior living and opened nine buildings as a VP of Operations before founding OPS Living. She led sales organizations to $42M in annual revenue, then decided she would rather own buildings than report on them. She runs OPS the way she would want her own mother's community run.

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